Webinars

Unless noted otherwise, these popular sessions run about an hour. Each includes live Q&A with David Tollen, and focuses on topics relevant to information technology contracts.

Registration includes: Access to a recording of the class (upon request, available for a 2 week window that starts shortly after the live session), a copy of the slides, and Certificate of Attendance.

Continuing Legal Education (CLE): Whether we’ve applied for or been granted CLE credit varies by program, jurisdiction, and date. We are pleased to announce that as of August 2022, Tech Contracts Academy has been recognized as a Multiple Activity Provider (MAP) of CLE in California. For more information and current CLE status please click here.

Title Date Topics
IT Professional Services Contracts November 17, 2022

Register here!

  • Distinguishing professional and cloud services
  • Drafting SoW service descriptions
  • Delivery, Acceptance, and Milestones
  • Professional services indemnities
  • Nonsolicits and noncompetes
Previous Sessions Date Topics
Top Six Mistakes in Cloud Computing Contracts October 20, 2020
  • Misunderstanding fundamental cloud computing concepts
  • Confusing cloud/SaaS subscriptions with software licenses or professional services
  • Focusing on data ownership instead of data control
  • Losing a good deal over data breach indemnities
  • Doing SaaS escrows wrong
  • Accepting SLAs with eyes closed
The Indeminar December 3, 2020
  • The “Cause Problem”: little-known, thorny issues in indemnities involving losses the indemnitor caused (e.g., data indemnities)
  • Typical and troubling exceptions to IP indemnities
  • Advantages and pitfalls of indemnities “arising out of,” “related to, and “alleging” losses
  • The difference between indemnities covering the indemnified party’s losses and those covering 3rd party claims
IP Terms in Tech Contracts: Licenses, Warranties, Open Source, and More February 18, 2021
  • Typical software copyright license
  • The role of patents
  • Licensing (or the lack thereof) in SaaS/cloud
  • IP indemnities
  • IP warranties and other remedies
  • Feedback rights
  • Open source software
Key Liability Terms in IT Contracts March 31, 2021
  • Warranties
  • Limits of liability
  • Indemnities
  • Vendor liability for 3rd parties
  • Liquidated damages
Payment Terms in IT Contracts: Get Paid, Don’t Overpay, and Avoid Common Mistakes May 6, 2021
  • Milestones, acceptance, and rejection
  • Start dates of maintenance and other payment requirements
  • Separating payments into multiple streams
  • Payment disputes
  • Distributors’ fees
IT Professional Services Contracts: Typical Terms and Mistakes in Contracts for Implementation, Customization, Cloud Migration, Programming, and More June 8, 2021
  • Distinguishing professional and cloud services
  • Drafting SoW service descriptions
  • Delivery, Acceptance, and Milestones
  • Maintenance during implementation
  • Data and confidentiality terms
  • Professional services indemnities
  • Nonsolicits and noncompetes
Top Six Mistakes in Cloud Computing Contracts July 8, 2021
  • Misunderstanding fundamental cloud computing concepts
  • Confusing cloud/SaaS subscriptions with software licenses or professional services
  • Focusing on data ownership instead of data control
  • Losing a good deal over data breach indemnities
  • Doing SaaS escrows wrong
  • Accepting SLAs with eyes closed
The Indeminar September 14, 2021
  • The “Cause Problem”: little-known, thorny issues in indemnities involving losses the indemnitor caused (e.g., data indemnities)
  • Typical and troubling exceptions to IP indemnities;
  • Advantages and pitfalls of indemnities “arising out of,” “related to, and “alleging” losses
  • The difference between indemnities covering the indemnified party’s losses and those covering 3rd party claims
Key Liability Terms in IT Contracts October 20, 2021
  • Warranties
  • Limits of liability
  • Indemnities
  • Vendor liability for 3rd parties
  • Liquidated damages
IP Terms in Tech Contracts: Licenses, Warranties, Open Source, and More November 9, 2021
  • Typical software copyright license
  • The role of patents
  • Licensing (or the lack thereof) in SaaS/cloud
  • IP indemnities
  • IP warranties and other remedies
  • Feedback rights
  • Open source software
Top 10 Worries for Vendors in IT Contracts: Getting the Terms You Need, Even From Big Customers December 7, 2021
  • What to do with customer paper (form contracts)
  • SoW drafting: scope-creep, and task/outcome-driven drafting
  • Amending online contracts, the right way
  • Negotiating SLA terms
  • The many exceptions to the limit of liability
  • Indemnification — for everything
  • The nightmare behind certain indemnities
  • And more …
Data Privacy Terms in Tech Contracts April 19, 2022
  • Contract terms required for certain transactions (for example, under the California Consumer Privacy Act/CCPA; General Data Protection Regulation/GDPR – 2021 standard contractual clauses/SCCs)
  • Contract terms to consider even if not required by law for your transaction

Co-presented by David Tollen and Kathy O’Sullivan, CIPP/US (IAPP)

Top 6 Mistakes in Cloud Computing Contracts June 15, 2022
  • Misunderstanding fundamental cloud computing concepts
  • Confusing cloud/SaaS subscriptions with software licenses or professional services
  • Focusing on data ownership instead of data control
  • Losing a good deal over data breach indemnities
  • Doing SaaS escrows wrong
  • Accepting SLAs with eyes closed
Key Liability Terms in Tech Contracts July 26, 2022
  • Warranties
  • Limits of liability
  • Indemnities
  • Vendor liability for 3rd parties
  • Liquidated damages
The Indeminar September 22, 2022
  • The “Cause Problem”: little-known, thorny issues in indemnities involving losses the indemnitor caused (e.g., data indemnities)
  • Typical and troubling exceptions to IP indemnities;
  • Advantages and pitfalls of indemnities “arising out of,” “related to, and “alleging” losses
  • The difference between indemnities covering the indemnified party’s losses and those covering 3rd party claims