Webinars

Unless noted otherwise, these popular tech contracts trainings run about an hour. Each includes live Q&A with David Tollen (based on written questions submitted using the chat feature), and focuses on topics relevant to information technology contracts. Click on links below for more details about each webinar, and to register.

Registration includes: Access to a recording of the class (upon request, available for a 2 week window that starts shortly after the live session), a copy of the slides, and a Certificate of Attendance.

Continuing Legal Education (CLE): Tech Contracts Academy is currently a Multiple Activity Provider (MAP) authorized to offer CLE in California. For more information about CLE, please click here.

Title Date & Price Topics
Artificial Intelligence Contracts: Drafting and Negotiating

Registration live now!

 July 13, 2023

$135
  • Rights to training data, prompts, and outputs
  • Special IP risks and their impact on indemnities, warranties, and more
  • Privacy compliance terms
  • Terms on hallucination, defamation, and other third party risks
  • AI’s role as SaaS … or not
  • And more …
Top 6 Mistakes in SaaS and Cloud Services Agreements

Registration live now!

 September 12, 2023

$135
  • Misunderstanding fundamental cloud computing concepts
  • Confusing cloud/SaaS subscriptions with software licenses or professional services
  • Focusing on data ownership instead of data control
  • Losing a good deal over data breach indemnities
  • Doing SaaS escrows wrong
  • Accepting SLAs with eyes closed
Key Liability Terms in Tech Contracts: Warranty, Indemnity, Limit of Liability, and More

Registration live now!

 October 12, 2023

$135
  • Warranties
  • Limits of liability
  • Indemnities
  • Vendor liability for 3rd parties
  • Liquidated damages
AI in the Legal Profession

Registration available soon.

 November 16, 2023

$135
  • Details TBA.
Payment Terms in IT Contracts: Get Paid, Don’t Overpay, and Avoid Common Mistakes

Registration live now!

 February 13, 2024

$135
  • Milestones, acceptance, and rejection
  • Start dates of maintenance and other payment requirements
  • Separating payments into multiple streams
  • Payment disputes
  • Distributors’ fees
Top 7 Worries for Vendors in IT Contracts: Getting the Terms You Need, Even From Big Customers

Registration live now!

 March 12, 2024

$135
  • What to do with customer paper (form contracts)
  • SoW drafting: scope-creep, and task/outcome-driven drafting
  • Amending online contracts, the right way
  • Negotiating SLA terms
  • The many exceptions to the limit of liability
  • Indemnification — for everything
  • The nightmare behind certain indemnities
The Indeminar: Indemnities in Tech Contracts

Registration live now!

 April 16, 2024

$135

 • Indemnities: In general, important vocabulary, “mutual” indemnities
• Intellectual property (IP) indemnities, including typical and troubling exceptions
• Data incident indemnities
• Advanced indemnities: The “Cause Problem” – little-known, thorny issues involving losses the indemnitor caused
• Interplay with limit of liability
IP Terms in Tech Contracts: Licenses, Warranties, Open Source, and More

Registration live now!

 May 21, 2024

$135
  • Typical software copyright license
  • The role of patents
  • Licensing (or the lack thereof) in SaaS/cloud
  • IP indemnities
  • IP warranties and other remedies
  • Feedback rights
  • Open source software
Previous Sessions Date Topics
Indemnities in Technology & Other Commercial Contracts April 4, 2023 (1.5 hours)
  • The often-misunderstood impact of limiting indemnities to third-party claims
  • Intellectual property (IP) indemnities
  • Data incident indemnities
  • Personal Injury indemnities
  • Other indemnities
  • Making the indemnity “mutual”
  • Advanced indemnities: when wrongdoing triggers indemnification
  • Interplay with limitation of liability
Taken our Key Liability Terms: Including Indemnities, Warranties, and Limits of Liability Tech Contracts Master Class? This webinar will address some familiar topics – but in greater detail. And the webinar adds new material. All-in, the webinar offers about twice the time to indemnities, compared with that available during the Master Class.
IT Professional Services Contracts November 17, 2022
  • Distinguishing professional and cloud services
  • Drafting SoW service descriptions
  • Delivery, Acceptance, and Milestones
  • Professional services indemnities
  • Nonsolicits and noncompetes
The Indeminar September 22, 2022 (1.5 hours)
  • The “Cause Problem”: little-known, thorny issues in indemnities involving losses the indemnitor caused (e.g., data indemnities)
  • Typical and troubling exceptions to IP indemnities;
  • Advantages and pitfalls of indemnities “arising out of,” “related to, and “alleging” losses
  • The difference between indemnities covering the indemnified party’s losses and those covering 3rd party claims
Key Liability Terms in Tech Contracts July 26, 2022
  • Warranties
  • Limits of liability
  • Indemnities
  • Vendor liability for 3rd parties
  • Liquidated damages
Top 6 Mistakes in Cloud Computing Contracts June 15, 2022
  • Misunderstanding fundamental cloud computing concepts
  • Confusing cloud/SaaS subscriptions with software licenses or professional services
  • Focusing on data ownership instead of data control
  • Losing a good deal over data breach indemnities
  • Doing SaaS escrows wrong
  • Accepting SLAs with eyes closed
Data Privacy Terms in Tech Contracts April 19, 2022
  • Contract terms required for certain transactions (for example, under the California Consumer Privacy Act/CCPA; General Data Protection Regulation/GDPR – 2021 standard contractual clauses/SCCs)
  • Contract terms to consider even if not required by law for your transaction

Co-presented by David Tollen and Kathy O’Sullivan, CIPP/US
Top 10 Worries for Vendors in IT Contracts: Getting the Terms You Need, Even From Big Customers December 7, 2021
  • What to do with customer paper (form contracts)
  • SoW drafting: scope-creep, and task/outcome-driven drafting
  • Amending online contracts, the right way
  • Negotiating SLA terms
  • The many exceptions to the limit of liability
  • Indemnification — for everything
  • The nightmare behind certain indemnities
  • And more …
IP Terms in Tech Contracts: Licenses, Warranties, Open Source, and More November 9, 2021
  • Typical software copyright license
  • The role of patents
  • Licensing (or the lack thereof) in SaaS/cloud
  • IP indemnities
  • IP warranties and other remedies
  • Feedback rights
  • Open source software
Key Liability Terms in IT Contracts October 20, 2021
  • Warranties
  • Limits of liability
  • Indemnities
  • Vendor liability for 3rd parties
  • Liquidated damages
The Indeminar September 14, 2021
  • The “Cause Problem”: little-known, thorny issues in indemnities involving losses the indemnitor caused (e.g., data indemnities)
  • Typical and troubling exceptions to IP indemnities;
  • Advantages and pitfalls of indemnities “arising out of,” “related to, and “alleging” losses
  • The difference between indemnities covering the indemnified party’s losses and those covering 3rd party claims
Top Six Mistakes in Cloud Computing Contracts July 8, 2021
  • Misunderstanding fundamental cloud computing concepts
  • Confusing cloud/SaaS subscriptions with software licenses or professional services
  • Focusing on data ownership instead of data control
  • Losing a good deal over data breach indemnities
  • Doing SaaS escrows wrong
  • Accepting SLAs with eyes closed
IT Professional Services Contracts: Typical Terms and Mistakes in Contracts for Implementation, Customization, Cloud Migration, Programming, and More June 8, 2021
  • Distinguishing professional and cloud services
  • Drafting SoW service descriptions
  • Delivery, Acceptance, and Milestones
  • Maintenance during implementation
  • Data and confidentiality terms
  • Professional services indemnities
  • Nonsolicits and noncompetes
Payment Terms in IT Contracts: Get Paid, Don’t Overpay, and Avoid Common Mistakes May 6, 2021
  • Milestones, acceptance, and rejection
  • Start dates of maintenance and other payment requirements
  • Separating payments into multiple streams
  • Payment disputes
  • Distributors’ fees
Key Liability Terms in IT Contracts March 31, 2021
  • Warranties
  • Limits of liability
  • Indemnities
  • Vendor liability for 3rd parties
  • Liquidated damages
IP Terms in Tech Contracts: Licenses, Warranties, Open Source, and More February 18, 2021
  • Typical software copyright license
  • The role of patents
  • Licensing (or the lack thereof) in SaaS/cloud
  • IP indemnities
  • IP warranties and other remedies
  • Feedback rights
  • Open source software
The Indeminar December 3, 2020
  • The “Cause Problem”: little-known, thorny issues in indemnities involving losses the indemnitor caused (e.g., data indemnities)
  • Typical and troubling exceptions to IP indemnities
  • Advantages and pitfalls of indemnities “arising out of,” “related to, and “alleging” losses
  • The difference between indemnities covering the indemnified party’s losses and those covering 3rd party claims
Top Six Mistakes in Cloud Computing Contracts October 20, 2020
  • Misunderstanding fundamental cloud computing concepts
  • Confusing cloud/SaaS subscriptions with software licenses or professional services
  • Focusing on data ownership instead of data control
  • Losing a good deal over data breach indemnities
  • Doing SaaS escrows wrong
  • Accepting SLAs with eyes closed