Webinars

These popular sessions run about an hour, and include live Q&A with David Tollen. Each focuses on topics relevant to information technology contracts.

Registration also includes: Access to a recording of the class available for a 2 week window shortly after the live session, slideshow, and Certificate of Attendance.

Continuing Legal Education (CLE): Whether we’ve applied for or been granted CLE credit varies by program, jurisdiction, and date. For more information and current CLE status please click here.

Title Date Topics
Top 6 Mistakes in Cloud Computing Contracts June 15, 2022

Register here!

  • Misunderstanding fundamental cloud computing concepts
  • Confusing cloud/SaaS subscriptions with software licenses or professional services
  • Focusing on data ownership instead of data control
  • Losing a good deal over data breach indemnities
  • Doing SaaS escrows wrong
  • Accepting SLAs with eyes closed
Key Liability Terms in Tech Contracts July 26, 2022

Register here!

  • Warranties
  • Limits of liability
  • Indemnities
  • Vendor liability for 3rd parties
  • Liquidated damages
The Indeminar September 22, 2022

Register here!

  • The “Cause Problem”: little-known, thorny issues in indemnities involving losses the indemnitor caused (e.g., data indemnities)
  • Typical and troubling exceptions to IP indemnities;
  • Advantages and pitfalls of indemnities “arising out of,” “related to, and “alleging” losses
  • The difference between indemnities covering the indemnified party’s losses and those covering 3rd party claims
IT Professional Services Contracts November 17, 2022

Register here!

  • Distinguishing professional and cloud services
  • Drafting SoW service descriptions
  • Delivery, Acceptance, and Milestones
  • Maintenance during implementation
  • Data and confidentiality terms
  • Professional services indemnities
  • Nonsolicits and noncompetes
Previous Sessions Date Topics
Top Six Mistakes in Cloud Computing Contracts October 20, 2020
  • Misunderstanding fundamental cloud computing concepts
  • Confusing cloud/SaaS subscriptions with software licenses or professional services
  • Focusing on data ownership instead of data control
  • Losing a good deal over data breach indemnities
  • Doing SaaS escrows wrong
  • Accepting SLAs with eyes closed
The Indeminar December 3, 2020
  • The “Cause Problem”: little-known, thorny issues in indemnities involving losses the indemnitor caused (e.g., data indemnities)
  • Typical and troubling exceptions to IP indemnities
  • Advantages and pitfalls of indemnities “arising out of,” “related to, and “alleging” losses
  • The difference between indemnities covering the indemnified party’s losses and those covering 3rd party claims
IP Terms in Tech Contracts: Licenses, Warranties, Open Source, and More February 18, 2021
  • Typical software copyright license
  • The role of patents
  • Licensing (or the lack thereof) in SaaS/cloud
  • IP indemnities
  • IP warranties and other remedies
  • Feedback rights
  • Open source software
Key Liability Terms in IT Contracts March 31, 2021
  • Warranties
  • Limits of liability
  • Indemnities
  • Vendor liability for 3rd parties
  • Liquidated damages
Payment Terms in IT Contracts: Get Paid, Don’t Overpay, and Avoid Common Mistakes May 6, 2021
  • Milestones, acceptance, and rejection
  • Start dates of maintenance and other payment requirements
  • Separating payments into multiple streams
  • Payment disputes
  • Distributors’ fees
IT Professional Services Contracts: Typical Terms and Mistakes in Contracts for Implementation, Customization, Cloud Migration, Programming, and More June 8, 2021
  • Distinguishing professional and cloud services
  • Drafting SoW service descriptions
  • Delivery, Acceptance, and Milestones
  • Maintenance during implementation
  • Data and confidentiality terms
  • Professional services indemnities
  • Nonsolicits and noncompetes
Top Six Mistakes in Cloud Computing Contracts July 8, 2021
  • Misunderstanding fundamental cloud computing concepts
  • Confusing cloud/SaaS subscriptions with software licenses or professional services
  • Focusing on data ownership instead of data control
  • Losing a good deal over data breach indemnities
  • Doing SaaS escrows wrong
  • Accepting SLAs with eyes closed
The Indeminar September 14, 2021
  • The “Cause Problem”: little-known, thorny issues in indemnities involving losses the indemnitor caused (e.g., data indemnities)
  • Typical and troubling exceptions to IP indemnities;
  • Advantages and pitfalls of indemnities “arising out of,” “related to, and “alleging” losses
  • The difference between indemnities covering the indemnified party’s losses and those covering 3rd party claims
Key Liability Terms in IT Contracts October 20, 2021
  • Warranties
  • Limits of liability
  • Indemnities
  • Vendor liability for 3rd parties
  • Liquidated damages
IP Terms in Tech Contracts: Licenses, Warranties, Open Source, and More November 9, 2021
  • Typical software copyright license
  • The role of patents
  • Licensing (or the lack thereof) in SaaS/cloud
  • IP indemnities
  • IP warranties and other remedies
  • Feedback rights
  • Open source software
Top 10 Worries for Vendors in IT Contracts: Getting the Terms You Need, Even From Big Customers December 7, 2021
  • What to do with customer paper (form contracts)
  • SoW drafting: scope-creep, and task/outcome-driven drafting
  • Amending online contracts, the right way
  • Negotiating SLA terms
  • The many exceptions to the limit of liability
  • Indemnification — for everything
  • The nightmare behind certain indemnities
  • And more …
Data Privacy Terms in Tech Contracts April 19, 2022
  • Contract terms required for certain transactions (for example, under the California Consumer Privacy Act/CCPA; General Data Protection Regulation/GDPR – 2021 standard contractual clauses/SCCs)
  • Contract terms to consider even if not required by law for your transaction

Co-presented by David Tollen and Kathy O’Sullivan, CIPP/US (IAPP)

**CANCELED**

Dissecting a Vendor- Friendly Tech Contract

May 17, 2022
  • Terms that create problems for customers
  • Customer-friendly terms
  • Terms that don’t protect the vendor as well as they could
  • Out of date terms