On Thursday, March 12 from 1:00-2:30 PM EDT (10:00 AM-11:30 AM PDT) David will be hosting a webinar, SaaS, PaaS, and IaaS: Evaluating Cloud Service Agreement Models, Negotiating Key Terms,... read more →
Contract drafters regularly confuse cloud services with traditional products and services. They approach software-as-a-service and other cloud services as if they were either software products or old-style services, like professional... read more →
On Wednesday, October 2, David Tollen will join a distinguished panel to present a webinar on service level agreements. The program starts at 10:00 a.m. PDT (1:00 p.m. EDT) and... read more →
Most SaaS vendors rely on automatic renewal terms -- and love them. If the customer doesn't think to cancel shortly before the term ends, the contract automatically renews. But the... read more →
The Tech Contracts Handbook warns website operators not to rely on browsewraps: contracts posted online without a click-to-agree requirement. In fact, the book warns against any contract executed or even... read more →
There is no universally accepted industry standard that defines key terms like “cloud computing,” “software-as-a-service,” “platform-as-as-service,” or “infrastructure-as-a-service.” Experts disagree on these terms’ definitions, and that points to the need... read more →
Colin Levy just posted an interview with our founder, David Tollen. Colin is corporate counsel at Salary.com, and he runs a great blog about legal innovation and legal technology, at... read more →
By Jennifer L. Sheridan, Esq. In the last post, I introduced BizConnect, a hypothetical startup software company concerned about privacy law compliance. BizConnect is in discussion with several prospective EU customers... read more →
Many software-as-a-service (SaaS) contracts grant a "license" to use the vendor's software. That's a mistake. Licenses are for on-premise software. SaaS is a service, as the name implies, and it... read more →
CIO.com recently published an article by our founder, David Tollen. Please click here.
By David W. Tollen This is the fifth in a series of five posts on Open Source in Software Procurement. Click here for the prior post, and click here for the... read more →
By David W. Tollen This is the second of five posts in a series called Open Source in Software Procurement. Click here for the first/introductory post. Open source software is software... read more →
On October 11, I’ll be moderating a panel-webinar for lawyers, provided by the American Bar Association. It's called What You Need to Know: Threats Your Technology Poses to Confidentiality and Attorney-Client... read more →
by David W. Tollen and Nathan Leong You’re a lawyer looking for online software and other tools to run your firm—tools like email, word processing, calendaring, timenotes, legal research, and... read more →
By Phil Brown and David W. Tollen Lawyers love tradition, but many clients want to communicate with 21st Century tools. Texting, Skyping, SnapChatting: all of these would mystified most lawyers... read more →
We’ve posted a new contract in the forms library — and it’s available in MS Word (no charge, as always). It's meant to serve as a customer's primary contract for... read more →
We've posted a new contract in the forms library -- and it's available to you in MS Word (no charge, as always). The new form is a mobile app terms... read more →
