3rd Edition on Sale — The Tech Contracts Handbook!

I’m excited to announce the third edition of my book, THE TECH CONTRACTS HANDBOOK. You can buy a paperback or e-book from Amazon and other retailers or direct from ABA Publishing. It’s for both lawyers and businesspeople, including contract managers and procurement staff. (It’s selling fast, but don’t worry if Amazon says “out of stock.” […]

Limits of Liability Don’t Work for Indemnities

Contracting parties often debate whether the limit of liability should apply to indemnities. But few notice the problem. Even if the contract specifically says the limit applies to an indemnity … it doesn’t. The indemnity obligation remains unlimited. I’m serious. An Indemnity Is Just Another Obligation to Perform (in IT Contracts) Contrary to common belief, […]

Yes, You Can Negotiate SLA Legal Terms

IT providers often argue that they can’t negotiate service level agreements (SLAs). They’re right in most cases, but with important exceptions. SLAs govern procedures for fixing broken technology, as well as credits for downtime. The provider generally can’t modify the procedures and software it uses for that support — at least, not at reasonable cost. […]

New SaaS Agreement Sample Form

Today, we updated one of Tech Contract Academy’s key sample contract forms: the Hybrid Cloud Agreement with Professional Services. It’s available to you, along with the rest of our forms, at the Contracts Page. This is the first update based on best practices and changes featured in the third edition of David Tollen’s book, The […]