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Registration includes: Access to a recording of the class (upon request, available for a 2 week window that starts shortly after the live session), a copy of the slides, and a Certificate of Attendance.

If any course doesn’t fit your schedule, check out our On-Demand options.

Upcoming Live Webinars

We hope you will enjoy us for a session!

IP Terms in Contracts about AI, the Cloud, and On-Premise Software: Licenses, Warranties, Open Source, and More

May 21, 2024

  • Typical software copyright license
  • The role of patents
  • Licensing (or the lack thereof) in SaaS/cloud
  • IP indemnities
  • IP warranties and other remedies
  • IP in prompts, training data, and outputs – and other troubles generated by artificial intelligence
  • Open source software

Additional Webinar Details

Continuing Legal Education (CLE): California CLE is available. For more information about CLE, please visit our 2023-2024 page.

Discounts: A 15% per seat discount is available for teams/groups of 5 or more from the same company registering for the same live Focused Topics webinar. Please contact [email protected] for more information about this discount, and to obtain a discount code prior to enrolling. (Only one discount code/coupon may be used per webinar. No retroactive discounts. Not applicable to On-Demand).

GoToWebinar: Is our webinar platform. When logging in to our live class, a software download prompt may appear. You do not need to download GoTo’s software to access our program – it can be accessed directly via browser.

Join David by live webinar, with Q&A

Throughout the year, we offer both the Tech Contracts Master Class™ and our shorter Focused Topics as live webinars. See above for upcoming dates.

Each course includes live Q&A with David Tollen based on written questions submitted using the Q&A feature, and focuses on topics relevant to information technology contracts.

Previous Sessions

Missed out? Some of our past webinars are also available as recorded On-Demand programs. Just click the ‘On-Demand’ button where you see it below.

Top 7 Worries for Customers in Contracts about Software, AI, and other IT

March 12, 2024

  • Negotiating SLA terms and specifications
  • The limit of liability and its many exceptions
  • Indemnification – what matters and what doesn’t
  • Privacy terms and the separate question of privacy compliance
  • And more…

Artificial Intelligence Contracts: Drafting and Negotiating

February 13, 2024

  • Rights to training data, prompts, and outputs, particularly in generative AI
  • Special IP risks and their impact on indemnities, warranties, and more
  • Privacy compliance terms
  • Terms on hallucination, defamation, and other third party risks
  • AI’s role as SaaS … or not
  • And more …

Missed it? A recording on this topic is now available in our On-Demand library – with 12 month’s access.

AI in the Legal and Contracting Professions: Today and Tomorrow

November 30, 2023

  • How past technology change has destroyed and created jobs and what it says about our future
  • Current AI tools on the market
  • The strengths and limits or AI in the legal world
  • Changes in the legal industry working alongside AI: lawyers’ monopoly (UPL), open source contracts, etc.
  • And more …

Key Liability Terms in Contracts about AI, the Cloud, and other Software: Warranty, Indemnity, Limit of Liability, and More

October 12, 2023

  • Warranties
  • Limits of liability
  • Indemnities
  • Vendor liability for 3rd parties
  • Liquidated damages

Missed it? A recording on this topic is now available in our On-Demand library – with 12 month’s access.

Top 6 Mistakes in Cloud Services Agreements, Including SaaS and AI

September 12, 2023

  • Misunderstanding fundamental cloud and AI computing concepts
  • Confusing cloud/SaaS and AI subscriptions with software licenses or professional services
  • Focusing on ownership of data in an artificial intelligence or cloud system, instead of data control
  • Losing a good deal over data breach indemnities
  • Doing SaaS escrows wrong
  • Accepting SLAs with eyes closed

Missed it? A recording on this topic is now available in our On-Demand library – with 12 month’s access.

Artificial Intelligence Contracts: Drafting and Negotiating

July 13, 2023

  • Rights to training data, prompts, and outputs
  • Special IP risks and their impact on indemnities, warranties, and more
  • Privacy compliance terms
  • Terms on hallucination, defamation, and other third party risks
  • AI’s role as SaaS … or not
  • And more …

Missed it? A recording on this topic is now available in our On-Demand library – with 12 month’s access.

Indemnities in Technology & Other Commercial Contracts

April 4, 2023 | 1.5 hours

  • The often-misunderstood impact of limiting indemnities to third-party claims
  • Intellectual property (IP) indemnities
  • Data incident indemnities
  • Personal Injury indemnities
  • Other indemnities
  • Making the indemnity “mutual”
  • Advanced indemnities: when wrongdoing triggers indemnification
  • Interplay with limitation of liability

Taken our Key Liability Terms: Including Indemnities, Warranties, and Limits of Liability Tech Contracts Master Class? This webinar will address some familiar topics – but in greater detail. And the webinar adds new material. All-in, the webinar offers about twice the time to indemnities, compared with that available during the Master Class.

IT Professional Services Contracts

November 17, 2022

  • Distinguishing professional and cloud services
  • Drafting SoW service descriptions
  • Delivery, Acceptance, and Milestones
  • Professional services indemnities
  • Nonsolicits and noncompetes

The Indeminar

September 22, 2022 | 1.5 hours

  • The “Cause Problem”: little-known, thorny issues in indemnities involving losses the indemnitor caused (e.g., data indemnities)
  • Typical and troubling exceptions to IP indemnities;
  • Advantages and pitfalls of indemnities “arising out of,” “related to, and “alleging” losses
  • The difference between indemnities covering the indemnified party’s losses and those covering 3rd party claims

Key Liability Terms in Tech Contracts

July 26, 2022

  • Warranties
  • Limits of liability
  • Indemnities
  • Liquidated damages
  • Vendor liability for 3rd parties

Top 6 Mistakes in Cloud Computing Contracts

June 15, 2022

  • Misunderstanding fundamental cloud computing concepts
  • Confusing cloud/SaaS subscriptions with software licenses or professional services
  • Focusing on data ownership instead of data control
  • Losing a good deal over data breach indemnities
  • Doing SaaS escrows wrong
  • Accepting SLAs with eyes closed

Data Privacy Terms in Tech Contracts

April 19, 2022

  • Contract terms required for certain transactions (for example, under the California Consumer Privacy Act/CCPA; General Data Protection Regulation/GDPR – 2021 standard contractual clauses/SCCs)
  • Contract terms to consider even if not required by law for your transaction

Co-presented by David Tollen and Kathy O’Sullivan, CIPP/US

Top 10 Worries for Vendors in IT Contracts: Getting the Terms You Need, Even From Big Customers

December 7, 2021

  • What to do with customer paper (form contracts)
  • SoW drafting: scope-creep, and task/outcome-driven drafting
  • Amending online contracts, the right way
  • Negotiating SLA terms
  • The many exceptions to the limit of liability
  • Indemnification — for everything
  • The nightmare behind certain indemnities
  • And more …

IP Terms in Tech Contracts: Licenses, Warranties, Open Source, and More

November 9, 2021

  • Typical software copyright license
  • The role of patents
  • Licensing (or the lack thereof) in SaaS/cloud
  • IP indemnities
  • IP warranties and other remedies
  • Feedback rights
  • Open source software

Key Liability Terms in IT Contracts

October 20, 2021

  • Warranties
  • Limits of liability
  • Indemnities
  • Vendor liability for 3rd parties
  • Liquidated damages

The Indeminar

September 14, 2021

  • The “Cause Problem”: little-known, thorny issues in indemnities involving losses the indemnitor caused (e.g., data indemnities)
  • Typical and troubling exceptions to IP indemnities;
  • Advantages and pitfalls of indemnities “arising out of,” “related to, and “alleging” losses
  • The difference between indemnities covering the indemnified party’s losses and those covering 3rd party claims

Top 6 Mistakes in Cloud Computing Contracts

July 8, 2021

  • Misunderstanding fundamental cloud computing concepts
  • Confusing cloud/SaaS subscriptions with software licenses or professional services
  • Focusing on data ownership instead of data control
  • Losing a good deal over data breach indemnities
  • Doing SaaS escrows wrong
  • Accepting SLAs with eyes closed

IT Professional Services Contracts: Typical Terms and Mistakes in Contracts for Implementation, Customization, Cloud Migration, Programming, and More

June 8, 2021

  • Distinguishing professional and cloud services
  • Drafting SoW service descriptions
  • Delivery, Acceptance, and Milestones
  • Maintenance during implementation
  • Data and confidentiality terms
  • Professional services indemnities
  • Nonsolicits and noncompetes

Payment Terms in IT Contracts: Get Paid, Don’t Overpay, and Avoid Common Mistakes

May 6, 2021

  • Milestones, acceptance, and rejection
  • Start dates of maintenance and other payment requirements
  • Separating payments into multiple streams
  • Payment disputes
  • Distributors’ fees

Key Liability Terms in IT Contracts

March 31, 2021

  • Warranties
  • Limits of liability
  • Indemnities
  • Vendor liability for 3rd parties
  • Liquidated damages

IP Terms in Tech Contracts: Licenses, Warranties, Open Source, and More

February 18, 2021

  • Typical software copyright license
  • The role of patents
  • Licensing (or the lack thereof) in SaaS/cloud
  • IP indemnities
  • IP warranties and other remedies
  • Feedback rights
  • Open source software

The Indeminar

December 3, 2020

  • The “Cause Problem”: little-known, thorny issues in indemnities involving losses the indemnitor caused (e.g., data indemnities)
  • Typical and troubling exceptions to IP indemnities
  • Advantages and pitfalls of indemnities “arising out of,” “related to, and “alleging” losses
  • The difference between indemnities covering the indemnified party’s losses and those covering 3rd party claims

Top Six Mistakes in Cloud Computing Contracts

October 20, 2020

  • Misunderstanding fundamental cloud computing concepts
  • Confusing cloud/SaaS subscriptions with software licenses or professional services
  • Focusing on data ownership instead of data control
  • Losing a good deal over data breach indemnities
  • Doing SaaS escrows wrong
  • Accepting SLAs with eyes closed

The Indeminar: Indemnities in Contracts About Software, the Cloud, and AI

April 16, 2024 | $145

  • The difference between “first party” and “third party” indemnities
  • Important vocabulary, like “hold harmless,” and “mutual” indemnities
  • Intellectual property (IP) indemnities, including troubling issues related to IP in artificial intelligence contracts
  • Data incident indemnities
  • Advanced indemnities: The “Cause Problem” – little-known, thorny issues involving losses the indemnitor caused
  • Interplay with limit of liability

Our Refund Policy

If your relationship with us is subject to California Business & Professions Code Section 17538, see our company information set forth on our Contact page, know that you may request that our company name and address (which is as set forth there) be e-mailed to you by reaching out to [email protected]. If California’s Electronic Commerce Act of 1984 (California Civ. Code Section 1789) may apply to your relationship with us, know that complaints or requests for further information may be directed to us via the contact information set forth on our Contact page. And, the Consumer Information Center of California’s Department of Consumer Affairs may be contacted at www.DCA.GOV, 800/952-5210, or 1625 North Market Boulevard, Ste. N112, Sacramento, CA, 95834.