Capterra’s IT Management Blog just published an article by David Tollen: 5 Simple Rules for Negotiating Software and IT Contracts.
It’s a customer-focused articles, addressing five mistakes customers tend to make in their tech contracts. (Sorry vendors! Capterra’s blog mainly serves customers.) Please check it out …
“If you hit your customer with unfriendly contract terms late in the sales process, you risk negotiation delays and lost deals.” The reality is simple:
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Many software-as-a-service (SaaS) contracts – including for Artificial Intelligence-as-a-Service (AIaaS) – grant what is described as a “license” to the vendor’s software. So do a