THIS WEEK: AI WEBINAR

This is your last chance to enroll in THIS THURSDAY’S webinar, AI in the Legal and Contracting Professions: Today and Tomorrow.

New Trainings this Fall, with AI Content

Tech Contracts Academy offers multiple training options this fall, including a brand new webinar all about artificial intelligence (AI) in the legal and contracting professions, as well as returning courses enhanced with new AI content. All taught by industry expert David Tollen, author of The Tech Contracts Handbook, our classes are conveniently available via distance […]

Final Spring Master Class Next Week – But Recordings Available

Our spring Tech Contracts Master Class Series wraps up next week. But it is not too late to join and access all four classes: Recordings for the first three classes are available for a limited time (see dates below). Taken together, these four online Tech Contracts Master Classes, taught by industry expert David Tollen, will prepare you […]

Why Not Use “License” Agreements for Software-as-a-Service (SaaS) Deals?

Many software-as-a-service (SaaS) contracts grant a “license” to the vendor’s software. That’s a mistake. Licenses authorize making copies of on-premise software. Customers don’t copy SaaS, so they don’t need a license. And if you’re the vendor, a license can hurt you. [I’ll explain below – but for a deeper dive, please join us for the […]

Ten Key Data Terms in IT Contracts: An Issue-Spotter (Updated)

Here are ten issues to consider when addressing data in IT contracts. This issue-spotter serves both customers and providers, though generally the former benefit more from data protection. Type of Deal: If your contract involves cloud services (SaaS, PaaS, etc.), the provider will hold customer data. So data terms become important for the customer. On […]

Time to Get Back to School – with Tech Contracts Academy®

This fall is the time to expand your information technology contracting expertise. Don’t wait! Join us. Tech Contracts Academy® distance learning opportunities include Tech Contracts Master Classes™ (a 7 ½ hour program covering all clauses typically found in IT contracts, in four classes), one hour+ topical webinars, and customizable in-house trainings (for groups, ranging from […]

Yes, You Can Negotiate SLA Legal Terms

IT providers often argue that they can’t negotiate service level agreements (SLAs). They’re right in most cases, but with important exceptions. SLAs govern procedures for fixing broken technology, as well as credits for downtime. The provider generally can’t modify the procedures and software it uses for that support — at least, not at reasonable cost. […]

New SaaS Agreement Sample Form

Today, we updated one of Tech Contract Academy’s key sample contract forms: the Hybrid Cloud Agreement with Professional Services. It’s available to you, along with the rest of our forms, at the Contracts Page. This is the first update based on best practices and changes featured in the third edition of David Tollen’s book, The […]

Auto-Renewal Best Practices for B2C Contracts

Most SaaS vendors rely on automatic renewal terms — and love them. If the customer doesn’t think to cancel shortly before the term ends, the contract automatically renews. But the U.S. states have begun to clamp down on auto-renewal in B2C contracts — in agreements with consumers. South Dakota passed a restrictive law this summer, […]