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The Overuse of Indemnities

This week’s musings on tech contracts… Many American IT contracts feature a strange clause. One party (usually the customer) asks the other for an indemnity against, “any third party claim resulting from SuspectCo’s breach of this Agreement,” or words to that effect. That indemnity doesn’t just cover claims about data incidents or personal injury or […]

LIVE Tech Contracts Master Classes Return – Taught by David Tollen

We’re happy to announce that our LIVE Tech Contracts Master Class™ series for 2025 is open for registration. Join David Tollen, and learn how to negotiate information technology contracts better, faster, and with more confidence. David is known for his practical, accessible approach – and he focuses on business issues at stake in IT contracts. Keep up-to-date on […]

Outcome-Driven Descriptions in Big, Complex SoWs

This week’s musings on tech contracts… The SoW for a large IT development project generally features a long list of duties for the vendor. But the customer usually has tasks too, often woven in among the vendor’s duties and making up a list almost as long. Big SoWs also generally include a series of assumptions […]