General Clauses, Tech Contracts Master Class™: Data Management, SLAs, Confidentiality, and other General Clauses [TCCP-2] November 2, 2022


The Tech Contract Master Class™ consists of four distance learning courses. Each provides an in-depth, yet unusually accessible overview of all the clauses typically found in information technology contracts – with access to our presenter for live Q&A. It suits lawyers and businesspeople, including contract managers, procurement officers, executives, and IT professionals. Taken together, these four courses will prepare you to negotiate contracts about software and cloud services with more confidence, more efficiently, and help you avoid common pitfalls. Invest in building expertise (yours, and that of your company’s employees).


Pricing: Individual class — USD $395  

Class: General Clauses, Tech Contracts Master Class: Data Management, SLAs, Confidentiality, and other General Clauses, November 2, 2022, 10 a.m. to 12 p.m. PDT, including Q&A, $395


General Clauses

  1. Technical specifications 
  2. SLAs 
  3. Business continuity and disaster recovery 
  4. Services descriptions
  5. Delivery, acceptance, and rejection 
  6. Nondisclosure 

Data Clauses

  1. Privacy and security law
  2. Defining, owning, and licensing data 
  3. Use of data, including aggregate 
  4. Compliance with privacy and security law
  5. Data location, access, deletion, and e-discovery
  6. Data security 
  7. Audits and testing 
  8. Data incidents
  9. Provider-friendly data terms 


Detailed Master Class Descriptions are available here.  

If you are attempting to enroll the same day as a class, there may be a delay in completing your enrollment and getting you access to the class. We cannot guarantee that same-day enrollments will be completed before the class begins. Please plan accordingly.

Enrollment includes:

  1. Live Q&A. Our presenter will respond to student’s written questions (time permitting)
  2. On-line access to recording, upon request (within set 30 calendar day window once recording available)
  3. Copy of program slides 
  4. Certificate for each course, and a Tech Contracts Master Class Certificate of Completion after attending all four
  5. 35% discount on purchase  of our recommended reading, The Tech Contracts Handbook: Cloud Computing Agreements, Software Licenses, and Other IT Contracts for Lawyers and Businesspeople, 3rd edition (ABA Publishing, 2021), available in e-book and paperback. (Following enrollment, we will send a discount code for just your use, for purchases only from publisher, ABA, directly —
  6. CLE credit – see here for jurisdictions with applications granted and/or pending

Presenter: Our presenter is David W. Tollen, founder of Tech Contracts Academy® LLC, which provides in-house and public training on drafting and negotiating IT agreements. David is an attorney, instructor at U.C. Berkeley Law School, expert witness, and author of the American Bar Association’s bestseller (and recommended reading for the Master Classes), The Tech Contracts Handbook: Cloud Computing Agreements, Software Licenses, and Other IT Contracts for Lawyers and Businesspeople (ABA Publishing; 3rd ed. 2021).