• 1- Reproduction and Use
  • Standard End User Reproduction and Use
• 2- End User Restrictions
  • Standard End User Restrictions

I-B: Standard Distributor Software License

• 1- Distribution
  • Standard Distribution Rights
• 2- Distributor Restrictions
  • Standard Distributor Restrictions
• 3- Minimum Obligations to Distribute
  • Minimum Obligations to Distribute

I-C: Software Licenses in General

• 1- Copyright License Rights
  • Copyright Licenses (with Limited or No Scope Terms)
• 2- Scope Terms
  • Copyright Licenses with Scope Terms
• 3- Unrestricted License
  • Unrestricted Copyright License

I-D: Technology Ownership: Assignment and Work-for-Hire

• 1- Ownership of Work Product
  • Ownership of Work Product: Limited Transfer
  • Ownership of Work Product: Broad Transfer
• 2- Transfer of Existing Assets
  • Ownership of Existing Assets
• 3- Transfers from the Vendor’s Employees and Contractors
  • Staff Ownership Transfers

I-E: Subscription for Cloud Services

• 1- Cloud Services Subscriptions
  • Cloud Services Subscriptions
• 2- Cloud Resale
  • SaaS Resale: Vendor Hosted

I-F: Promise of Professional Services

• Promise of Professional Services

• 1- Defining the Professional Service
  • Description of Professional Services
• 2- Statements of Work
  • Statement of Work Procedures
  • Statement of Work Form
• 3- Change Orders
  • Change Order Procedures

I-G: Payment

• 1- Customers’ Fees
  • Customers’ Fees
• 2- Distributors’ and Resellers’ Fees
  • Distributors’ Fees
• 3- Due Dates and Invoices
  • Invoices

• 1& 2 – N/A
• 3- Organizing and Editing Specifications
  • Technical Specifications Form
• 4- Specifications as a Moving Target
  • Specifications as a Deliverable

II-B: Service Level Agreements

• 1- Response, Repair, and Remedy
  • SLA Response & Remedy Terms
• 2- The Material Breach Issue
  • SLA Material Breach & Termination
• 3- SLA Modification
  • SLA Revisions

II-C: Maintenance, Including Updates and Upgrades

• Maintenance
• Updates and Upgrades

II-D: Documentation

• SLA Revisions

II-E: Schedule and Milestones

• Schedule of Professional Services
• Termination for Customer’s Failure to Cooperate

II-F: Delivery, Acceptance, and Rejection

• Delivery, Acceptance, and Rejection
• Refund for Failed Deliverables

II-G: Nondisclosure/Confidentiality

• 1- What’s Confidential?
  • Confidential Information Defined
• 2- Restrictions on Use
  • Nondisclosure
• 3- Injunction, Termination, Retention of Rights, & DTSA Notice
  • Injunction, Termination, Retention of Rights, & DTSA Notice

II-H: Data Management and Security

• 1- Customer Data Defined
  • Customer Data Defined
• 2- Data Management and E-Discovery
  • Data Management
  • Excluded Data
• 3- Data Security
  • Data Security

II-I: Warranty

• 1- Warranty of Function
  • Warranty of Function
• 2- Intellectual Property/Ownership Warranty
  • IP Warranty
  • Warranty of Originality
• 3- Professional Services Warranty and Related Promises
  • Professional Services Quality Warranties
• 4- Other Warranties
  • Special Warranties
• 5- Disclaimers of Warranties
  • Warranty Disclaimers
• 6- Remedies for Breach of Warranty and Similar Failures
  • Remedies for Breach of Warranty
  • IP Remedies without a Warranty

II-J: Indemnity

• 1- Indemnity in General
  • Generic Indemnity Clause
• 2- Indemnities from the Vendor
  • Indemnities from the Vendor
• 3- Exclusions from IP Indemnity
  • Four Exclusions from IP Indemnity
  • The Fifth Exclusion from IP Indemnity: Combination
• 4- Indemnities from the Customer, Distributor, or Reseller
  • Indemnities from the Customer
  • Indemnities from the Distributor
• 5- Mutual Indemnities
  • Mutual Indemnities
  • Status-Based Mutual Indemnity, Data Breach

II-K: Limitation of Liability

• 1- Dollar Cap
  • Dollar Cap Limitation of Liability
• 2- Exclusion of Consequential Damages
  • Exclusion of Consequential Damages
• 3- Unconscionability and Required Clarifications
  • Clarifications and Disclaimers
• 4- Exceptions: Liability That’s Not Limited
  • Exceptions to Limitation of Liability

II-L: Use of Trademarks

• Use of Names and Trademarks

II-M: Training

• Training

II-N: Feedback Rights

• Feedback License
• Feedback Disclaimer

II-O: Non-Compete and Employee Non-Solicit

• 1- Non-Compete
  • Non-Compete: Restriction on Serving Competitors
• 2- Employee Non-Solicit
  • Employee Non-Solicit

II-P: Software Audits

• Software Audit
• Vendor’s Fees for Unauthorized Use (Back Fees)

II-Q: Liquidated Damages

• Specification of Liquidated Damages
• Justification for Liquidated Damages

II-R: Disaster Recovery

• Disaster Recovery Plan
• Failure of Disaster Recovery

II-S: Technology Escrow

• Separate Escrow Agreement

• 1- Deposit and Verification
  • Escrow Deposit and Verification
• 2- License and Confidentiality
  • Escrow License
• 3- Release and Other Issues
  • Escrow Release Conditions
• 4- Cloud Services Escrow and Pseudo-Escrow
  • Cloud Services Pseudo-Escrow

II-T: Financial Stability

• 1- Financial Reporting
  • Financial Reporting
• 2- Insurance
  • Insurance

II-U: Alternate Dispute Resolution

• Dispute Resolution

II-V: Term and Termination

• 1- Term
  • Term
• 2- Termination for Cause
  • Termination for Cause
• 3- Termination for Convenience
  • Termination for Convenience
• 4- Effects of Termination
  • Effects of Termination

• Introduction and Recitals

III-B: N/A

III-C: Time Is of the Essence

• Time Is of the Essence
• Time Is of the Essence

III-D: Independent Contractors

• Independent Contractors

III-E: Choice of Law and Courts

• Choice of Law and Jurisdiction

III-F: Notices

• Notices

III-G: Government Restricted Rights

• Government Restricted Rights

III-H: Technology Export

• Technology Export

III-I: Assignment

• Assignment

III-J: Force Majeure

• Force Majeure

III-K: Severability

• Severability

III-L: No Waiver

• No Waiver

III-M: Bankruptcy Rights

• Bankruptcy Rights

III-N: Conflicts among Attachments

• Conflicts among Attachments

III-O: Execution in Counterparts

• Execution in Counterparts

III-P: Construction

• Construction

III-Q: N/A

III-R: Entire Agreement

• Entire Agreement

III-S: Amendment

• Amendment
• Unilateral Amendment